Aquagrup is an Official Aquavia Partner specializing in the distribution and installation of hot tubs in Spain and Andorra. With over 25 years of experience in the sector, it offers technical support throughout the product's lifecycle.
History and scope of action
Aquagrup was founded in 1990 and has focused from the outset on offering high-quality wellness products and establishing a broad and friendly customer service network. Its partnership with Aquavia Spa has positioned it as a leader in the marketing of hot tubs and swimspas with advanced technology, ergonomic design, and low consumption.
Range of products and services
- Home and outdoor spas – models for personal and professional use, with multiple hydromassage jets and configurations for 2 to 10 people.
- Swimspas – compact counter-current pools, ideal for aquatic training and post-exercise therapy.
- Installation and commissioning – electrical connections, control system programming, and initial filling.
Customer service process
- Initial contact – via phone or web form to learn about the project and offer model options for each space and budget.
- Visit to the showroom – test model, inspection of finishes, and personalized technical advice.
- Budgeting and planning – breakdown of product, transportation, and installation costs.
- Installation – delivery coordination and professional connection.
- Training and user manual – operating instructions, filter cleaning, and parameter adjustments.
Location of the showrooms
Aquagrup has two stores, located in Barcelona andMadrid , which have exhibition spaces where you can see the Aquavia Spa models in operation, compare finishes and resolve any queries directly with a specialized technician.
Geographic coverage
In addition to its showrooms in Barcelona and Madrid, Aquagrup offers delivery and installation throughout the Iberian Peninsula and Andorra.
Commitment to quality
- Approved equipment – all Aquavia Spa hot tubs comply with CE regulations and have energy efficiency and material certificates.
- Trained technicians – installers take refresher courses and use approved measuring equipment (pH, conductivity, thermography).
- Document control – each project has a logbook with construction photographs, installation plans, and parameter adjustment records.
Why choose Aquagrup?
With decades of experience, two operating showrooms , and more than 2,000 hot tubs installed , Aquagrup provides customers with a practical overview of Aquavia hot tubs , from the first visit to user training. Its comprehensive service model—technical advice, professional installation, and ongoing support—ensures that each hot tub performs according to the manufacturer's specifications and offers a lasting wellness experience.